They don’t help me accomplish that

Dia of Encino, California () We signed up for eHarmony and you may, within this couple of hours, decided to cancel since the I might receive other sites We well-known. fitness singles account delete I experience the site and is instructed to call a keen 800- amount. I happened to be told one to since the We previously got a merchant account (that we when you look at the good-faith thought was signed) they will intimate the new membership easily wanted nevertheless they create perhaps not reimburse my mastercard on the $251 to your you to-12 months membership. Y out-of Vancouver, Canada () I accompanied eHarmony in for a single-year-registration of $250 (step 3 monthly installments off $).

I finalized my membership on the internet and emailed a customer features rep. My personal June charge card report implies that eHarmony enjoys recharged myself $ to own one minute payment. I emailed the business to try to manage this problem but the fresh impulse I had right back try they’re not capable terminate my membership therefore the 3rd percentage was recharged on the . Its reimburse policy may be very vague and you can misleading. The buyers features representative. Courtney from Venice, Ca () I believe eharmony keeps not true advertising. In the 1st part of their email they boost a new provide of ninety days with the cost of 1.

Therefore. Wayne out of Coconut Creek, Fl () I’ve found the firm to be extremely misleading. It encourage high fits, nevertheless the ones which they delivered me personally have been anything but. We authorized to make use of the 100 % free eight-day demonstration. It failed to benefit me personally, and so i tried to terminated on the web however, I gotten a contact saying I had to-name while in the business hours. The individual We talked so you can talked myself out of canceling because of the providing me personally a new eight free days. I attempted they once again but still planned to cancel but which day the individual I spoke in order to was really impolite and said I got went at night one week trial. She said I’m able to perhaps not get a reimbursement and you can told myself to simply keep using committed which i got currently reduced to own.

One month later, I found the support are terrible rather than appointment my personal need, therefore i made a decision to terminate the assistance

We shared with her that we was not looking for with their properties but she said as well bad, you aren’t getting a reimbursement. Miranda of Clarksville TN () We subscribed to a year at the eharmony becuase of great “deal”. I happened to be signed up for per week and you will made a decision to terminate my personal properties (I got a slim length conditions as well as in six weeks I got more than 50 suits, in my experience it had been also in love and there is not a way to truly navigate because of all of that easily). It turned out that we was 8 circumstances at night time limitation and they’ll not reimburse all currency. I informed all of them that they may costs me for your month, just not the year and so they failed to agree to they.

But then, since you realize, nearby the base of the web page, on second to help you history section, they changes to three weeks towards price of step one For every Week

We have tried many time locate ahold of someone and you will they continue informing me to make a page, that i performed and you will had an elementary mode letter back just how they may not help me to and they were probably get their money, (which anticipates complaints in only page in the current go out? You will find terminated my personal card and intend to declaration one afterwards charges since fraudulant. Meanwhile I am able to continue to query Louise Guerin (Customer Relationships Manager) having a solution. Yveth out of Lanham MD () Really upset, We siged upwards to possess 1 month trial, payed the latest subsription, its already been thirty day period because the, I have emailed eharmony, canceled the membership, they have not taken care of immediately me, or came back my mony. They won’t checklist a telephone number to customer care otherwise render an email to store an open comunication.